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Risk Level

Existence of indications of possible problems that could significantly affect the oil sector. The probability of becoming a real threat is low, but there must be continuous monitoring of the situation.

Due to the outbreak of COVID-19, ENSE is monitoring the normal functioning of the national oil sector.


ENSE provides the contact form below, as well as an e-mail contact for complaints from consumers and operators of the national petroleum system reclamacoes@ense-epe.pt, and the claimants may send additional data on complaints presented in the complaints book, or contact ENSE quickly and safely through its toll-free number 800 914 146.


Identification of the supplier of the service provider against whom the complaint is being made

Complainant's identification


*mandatory fields